If your financial information has been compromised, use the following information to report.


Lost or stolen Debit Card, Business Debit Card or ATM Card

If your debit or ATM card has been lost or stolen, please call us immediately at 866.557.0060. For after hours dial 877.CANCEL.1 or 877.226.2351. 


Lost or stolen Credit Card or Business Credit Card

If your credit card has been lost or stolen, please call us immediately at 866.557.0060. For after hours dial 800.423.7503.


Lost or stolen checkbook

Notify us immediately if your checkbook is lost or stolen. Call Toll Free at 866.557.0060 during business hours or send us a Secure Email from within Online Banking. Your local USB branches are also here to help. 

If possible, supply the last known date and location of your checkbook. If known, please provide information on outstanding checks, including amount, check number and payee. Be sure to give us your current contact information. 


Reporting fraud, phishing or identity theft to USB

If you suspect that you’re a victim of fraud, contact us immediately. Call Toll Free at 866.557.0060 during business hours or send us a Secure Email from within Online Banking. Your local USB branches are also here to help.

If you believe to have received a phishing email, forward it to us at customercare@myunionstate.com . Click here for more information about how to spot email and online fraud.


Reporting fraud, phishing or identity theft to a credit bureau 

Reporting that you might be a victim of fraud or identity theft to a credit bureau may help prevent further unauthorized activity. These three major credit bureaus can place a fraud alert on your credit file: 

  • Equifax - 800.525.6285
  • Experian - 888.397.3742
  • TransUnion - 800.680.7289