Photograph of a thunderstorm over a small town.

Insurance Claims

Thank you for choosing Union State Bank for your real estate loan. We understand dealing with insurance claims can be stressful. We want to help you with your insurance claim, and get it processed as quickly as possible.

Our Servicing Team and your Loan Officer are here to help you throughout this process. We will deposit your Insurance Claim Proceeds check here at the bank for safekeeping, and we will disburse the funds directly to you or your contractor as repairs are made according to your insurance claim
In order to process your insurance claim, we will need to gather some information from you:

Initial Documentation:
• Full insurance claim with details of repairs to be made
• Insurance Agent and contact information
• Contractor’s Bid to Complete the work

Additional Documentation we will request as repairs completed:
• Invoice(s) with Contractor name, address and phone number
• Receipts for any materials if you, the borrower, are doing the repairs yourself
• Pictures showing work has been completed by contractor or borrower

Please bring your documentation into your Loan Officer or submit to our Mortgage Servicing Team at mlo@myunionstate.bank. For questions you may call us at 866-557-0060, Option 4 OR Extension 7701.
In order to process your insurance claim, we will need to gather some information from you:

Initial Documentation:
• Full insurance claim with details of repairs to be made
• Insurance Agent and contact information
• Technician’s Bid to Complete the work

Additional Documentation we will request as repairs completed:
• Invoice(s) with Technician's name, address and phone number
• Receipts for any materials if you, the borrower, are doing the repairs yourself
• Pictures showing work has been completed by Technician or borrower

Please bring your documentation into your Loan Officer or submit to our Loan Servicing Team at clo@myunionstate.bank. For questions you may call us at 866-557-0060, Option 4 OR Extension 7701.
We're here to help you get back on track following the recent storms. To expedite the insurance claims process, we have established local contacts for your convenience. Call, email or stop by to get the claims process started.

Mortgage 
Amanda Kite, Mortgage Servicing
823 Main, Winfield
(620) 705-0205

Auto
Shelly Sprinkle, Consumer Loans Servicing Officer
2100 Pike, Winfield
(620) 741-3021