Fraud Protection & Reporting
- You Have the Power to Stop Identity Theft
- Lost or stolen checkbook
- Lost or stolen Debit Card, Business Debit Card or ATM Card
- Lost or stolen Credit Card or Business Credit Card
- Reporting fraud, phishing or identity theft to USB
- Reporting fraud, phishing or identity theft to a Credit Bureau
You Have the Power to Stop Identity Theft
Click here for a downloadable and printable brochure with tips for preventing and resolving identity theft published by federal bank, credit union and thrift agencies.
Lost or stolen checkbook
Notify us immediately of your checkbook is lost or stolen. Call 866-557-0060 toll free during business hours or email us at: customercare@myunionstate.com. Your local USB branches are also here to help.
If possible, supply the last known date and location of your checkbook. If known, please provide information on outstanding checks, including amount, check number and payee. Be sure to give us your current contact information.
Lost or stolen Debit Card, Business Debit Card or ATM Card
If your debit or ATM card has been lost or stolen, please call us immediately at 866-557-0060. For after hours dial 877-CANCEL-1 or 877-226-2351.
Lost or stolen Credit Card or Business Credit Card
If your credit card has been lost or stolen, please call us immediately at 866-557-0060. For after hours dial 800-423-7503.
Reporting fraud, phishing or identity theft to USB
If you suspect that you’re a victim of fraud, contact us immediately. Call 866-557-0060 toll free during business hours or email us at: customercare@myunionstate.com. Your local USB branches are also here to help.
If you believe to have received a phishing email, forward it to us at the email address above. Click here for more information about email and online fraud.
Reporting fraud, phishing or identity theft to a credit bureau
Reporting that you might be a victim of fraud or identity theft to a credit bureau may help prevent further unauthorized activity. These three major credit bureaus can place a fraud alert on your credit file.
Equifax 800-525-6285
Experian 888-397-3742
TransUnion 800-680-7289
For more information on fraud, identity theft, phishing, consumer reporting, or deposit insurance please visit our External Resources page.
